IT Support Technician

Job Summary

A company is looking for an IT Support Technician to provide frontline technical support to end users across the organization.

Key Responsibilities:

• Administer and maintain IT infrastructure, including servers, networks, and virtualization platforms
• Provide technical support for end users, troubleshooting hardware and software issues
• Regularly apply system patches and updates, and perform hardware and software upgrades

Required Qualifications:

• Over 5 years of experience in an IT support role
• Experience with Active Directory and Group Policy
• Proficiency with Windows 10/11, Microsoft 365, and common IT tools
• Familiarity with patch management and endpoint security tools
• Strong troubleshooting skills