Remote Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - remote.

Key Responsibilities

• Welcome new customers and review loan information
• Verify account information and assist customers with inquiries and monthly payments
• Make outbound calls to customers who are up to 29 days delinquent

Required Qualifications

• 2-3 years of customer service experience, preferably in a call center
• Proficient in Microsoft Outlook; experience with CRM programs is desired
• Some college or a college degree preferred
• Availability to work between 8am and 8pm, including late nights and rotating Saturdays
• Previous finance experience is a plus