Customer Care Support Specialist

Job Summary

A company is looking for a Remote Customer Care Support Specialist.

Key Responsibilities

• Provide excellent customer service support through inbound calls and first call resolution
• Manage and respond to customer inquiries, submitting requests to appropriate departments
• Track and report on improvements to current processes and educate customers on the program

Required Qualifications

• High School Diploma
• Strong organizational skills
• Ability to manage multiple priorities
• Customer-focused and responsive
• 1-2 years of customer service experience (preferred)