Scheduling Coordinator

Job Summary

A company is looking for a Scheduling Coordinator to ensure timely assessments for Medicaid beneficiaries and facilitate communication between beneficiaries, providers, and assessors.

Key Responsibilities

• Utilize automated systems to schedule assessments for Registered Nurses in both in-home and facility settings
• Document all interactions during the scheduling process accurately and timely
• Respond to inquiries regarding assessments and scheduling, providing effective resolutions

Required Qualifications

• High school diploma or GED equivalent
• 1 to 2 years of customer service experience within the healthcare industry
• At least 1 year of scheduling experience
• Proficiency in Microsoft Office programs
• Access to high-speed internet and a secure, private work environment