Job Summary
A company is looking for a Contract Accounting Service Desk Specialist.
Key Responsibilities
- Assess and resolve accounting and billing inquiries from stakeholders promptly and accurately
- Maintain clear communication and document all actions in the ServiceNow ticket system
- Ensure compliance with accounting practices and participate in training to enhance proficiency
Required Qualifications, Training, and Education
- 1 year of client billing experience
- Experience with Aderant, ChromeRiver, BillBlast, and ServiceNow
- Competence in Microsoft Office Suite, particularly Excel and Word
- High School Diploma or GED required; Associate's Degree in Accounting or related field preferred
- Able to work 12pm - 8:30pm EST
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