Conversational AI Engineer

Job Summary

A company is looking for a Conversational AI & Front-End Engineer.

Key Responsibilities

• Develop and maintain conversational bots and virtual agents using various platforms
• Design and implement intuitive user interfaces for web portals and chat interfaces
• Integrate bots with enterprise systems via RESTful APIs to enhance self-service capabilities

Required Qualifications

• 3+ years in bot development, conversational AI, or front-end engineering
• Proficiency in JavaScript, Python, HTML, CSS, and modern frameworks (e.g., React, Vue)
• Experience with at least two conversational platforms such as ServiceNow or Microsoft Power Platform
• Strong understanding of NLP, conversational design, and customer journey mapping
• Experience with RESTful APIs and enterprise system integration