Corporate Strategy Senior Associate

Job Summary

A company is looking for a Sr. Associate of Corporate Strategy.

Key Responsibilities

• Lead customer insights efforts through management of Net Promoter Score and customer research
• Map out the customer journey and conduct analysis to identify gaps and enhancement opportunities
• Create summary presentations for senior leadership and guide product/partnership strategy

Required Qualifications

• Bachelor's degree in a relevant field or a Master's degree with one year of experience
• Experience in conducting primary and secondary consumer and market research
• Proficiency in analyzing large datasets and generating reports
• Experience managing cross-functional teams and vendor management
• Familiarity with customer satisfaction scores and initiatives