Customer Education Manager

Job Summary

A company is looking for a Customer Education Manager to join their Customer Success team.

Key Responsibilities

• Drive product adoption and usage to help customers achieve their expected ROI
• Onboard, train, and educate customers on software, developing customized curriculum and training programs
• Provide exceptional service and support to clients, addressing troubleshooting and assistance requests

Required Qualifications

• Juris Doctorate required
• 1-2 years of professional legal experience preferred
• Experience with legal technology and/or AI-based platforms preferred
• Background in adult training/education and a passion for learning new software
• Strong sales aptitude with a revenue focus