Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager to design, execute, and optimize campaigns throughout the customer journey.

Key Responsibilities

• Identify and create case studies and customer quotes for marketing and sales use
• Launch and manage customer advocacy programs and organize community events
• Own the strategy for onboarding, adoption, and retention campaigns while monitoring performance metrics

Required Qualifications

• Prior experience in managing customer marketing initiatives
• Proven experience executing customer lifecycle programs
• Creative and innovative mindset with a focus on execution
• Metric-driven with the ability to analyze data for insights
• Ability to thrive in an innovative and fast-paced environment