Customer Recall Agent

Job Summary

A company is looking for a Proactive Customer Recall Agent (Remote - Ohio).

Key Responsibilities

• Make outbound calls and emails to inform vehicle owners about safety recalls and schedule appointments with dealerships
• Provide excellent customer service while representing a major domestic auto manufacturer
• Assist with team projects and offer timely solutions through various communication channels

Required Qualifications

• One or more years of customer service experience
• High school diploma or equivalent
• Ability to work Monday to Friday, 9 a.m. - 9 p.m. Eastern time
• Must be an Ohio resident with a high-speed internet connection via Ethernet or landline
• Able to maintain a distraction-free work environment