Customer Relationship Manager

Job Summary

A company is looking for a Customer Relationship Manager.

Key Responsibilities

• Maintain and grow revenue by developing programs with strategic customers
• Build and manage relationships with assigned accounts to achieve revenue and MCV objectives
• Identify upsell and cross-sell opportunities while collaborating with internal stakeholders

Required Qualifications

• Experience in customer relationship management or sales
• Proven track record of achieving revenue targets
• Ability to negotiate and manage renewal contracts effectively
• Familiarity with B2B, B2C, and A2A industry trends
• Strong understanding of service delivery and project implementation