Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer incoming calls and resolve customer inquiries in a fast-paced environment
• Process billing requests, premium payments, and service requests
• Maintain records of customer interactions and follow up on missing items

Required Qualifications

• Minimum of 3 years of experience in Customer Service
• Minimum of 1 year of accounting experience preferred
• Experience in an insurance industry or call center environment
• Associate's degree in business or related field
• Basic knowledge of Microsoft Word and Excel