Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Work From Home.

Key Responsibilities

• Answering phones, emails, and live chat from customers
• Professionally responding to customer inquiries and following up on complicated interactions
• Recording details of customer interactions and identifying priority issues to escalate to management

Required Qualifications, Training, and Education

• 1 year of customer service-related experience (preferred)
• 1 year of call center experience (preferred)
• Basic knowledge of computers, including navigation and typing (30+ words per minute)
• Excellent grammar, punctuation, and spelling