Junior Customer Success Manager

Job Summary

A company is looking for a Junior Customer Success Manager (API).

Key Responsibilities

• Build and maintain strong relationships with key stakeholders as a trusted advisor
• Understand customer goals and develop success plans to align API solutions for business value
• Monitor usage patterns and provide best practices to maximize API adoption

Required Qualifications

• 2+ years of experience in Customer Success, Account Management, or a similar customer-facing role
• Familiarity with APIs, cloud communications, and software integration processes
• A strong passion for customer success and relationship building
• Comfortable analyzing customer usage data to identify trends and opportunities
• Ability to thrive in a fast-paced environment and proactively address customer needs