Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Work from Home.

Key Responsibilities

• Research and respond to customer inquiries regarding dental, vision, life, and disability benefits
• Assist customers, groups, and providers through phone and written communications
• Manage and record claims, messages, and other documents while adhering to quality standards

Required Qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Able to work Monday to Friday, 8 a.m. to 6 p.m. Eastern time
• Must be a Michigan resident with high-speed internet access via Ethernet or landline
• Experience in a call center environment is a plus