Customer Success Strategist

Job Summary

A company is looking for a Customer Success Strategist to manage client relationships and drive product adoption.

Key Responsibilities

• Manage a portfolio of 35-50 client accounts, building strong relationships and understanding business objectives
• Lead onboarding and training sessions for clients to ensure successful platform usage
• Monitor account health, identify risks or opportunities, and collaborate with internal teams for solutions

Required Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience
• 4+ years of experience in customer success, account management, consulting, or a related role
• Experience with market research and managing a portfolio of accounts
• Proficiency in analyzing data and creating dashboards or reports
• Familiarity with SaaS platforms and/or data products is a plus