Care Management Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Provides outreach to members for care plan support and resource connections
• Serves as front-line support for member and provider inquiries regarding care plan procedures
• Documents and maintains non-clinical member records in compliance with regulatory standards

Required Qualifications

• High School diploma or GED required
• 1 - 2 years of related experience preferred
• Knowledge of health plan activities and resources is beneficial
• Understanding of Social Determinants of Health (SDOH) needs
• Ability to comply with policies and standards