Customer Success Representative

Job Summary

A company is looking for a Customer Success Representative.

Key Responsibilities

• Field general questions regarding the Verification Fulfillment service from clients
• Provide service and platform training to clients and consult on best practices
• Coordinate internal support resources and collaborate with various teams to ensure client commitments are met

Required Qualifications

• Experience managing multiple tasks and prioritizing work items
• Flexibility and comfort with ambiguity in a changing environment
• Knowledge of human capital management systems or HR/Payroll/Tax related products
• Able to navigate obstacles and interpret data for stakeholders