Advanced Care Specialist

Job Summary

A company is looking for an Advanced Care Specialist.

Key Responsibilities

• Guide patients through the process using a patient-centered approach
• Respond to patient needs via email and phone, ensuring timely follow-up
• Document interactions and maintain accurate order processing and delivery information

Required Qualifications

• High School Diploma or equivalent
• One year of work-related experience in healthcare administrative roles or customer service
• For senior level, two years of work-related experience and one year of specific job experience required
• Experience in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment is preferred