Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work from home in CST or EST time zones.

Key Responsibilities

• Handle customer inquiries and issues via phone, internet, or written correspondence
• Educate and guide members on their health plans and resources
• Document interactions and ensure compliance with regulatory guidelines

Required Qualifications

• 1+ years of customer service experience in a transaction-based environment
• High-speed internet with consistent speeds above 25mbps
• Willingness to work Monday - Friday within specified hours
• High School diploma, G.E.D., or equivalent experience