Customer Solution Specialist

Job Summary

A company is looking for a Customer Solution Specialist to support the implementation of risk management solutions for clients.

Key Responsibilities

• Address driver and client inquiries through various communication channels
• Identify user needs and ensure customer proficiency in eDriving tools
• Conduct data entry, audits, reporting, and provide feedback to the Product Management team

Required Qualifications

• Ability to manage a varied workload with strong organizational skills
• Clear communication skills across business settings, including chat and email
• Execute tasks with a sense of urgency
• Ability to work independently and as part of a team
• Multilingual communication skills are highly preferred