Customer Success Consultant

Job Summary

A company is looking for a Customer Success Implementation Consultant.

Key Responsibilities

• Become an expert in the platform and product suite
• Partner with customers to drive successful implementations and understand their definition of success
• Deliver engaging, web-based training sessions and maintain training curricula to support product adoption

Required Qualifications

• Associate's degree or equivalent professional experience
• 2+ years of experience delivering web-based training for B2B software
• Passion for delivering outstanding customer experiences
• Experience with web conferencing tools such as Zoom or Microsoft Teams
• Proficiency in Chrome, other web-based applications, and Microsoft Office (Word, Excel, Outlook, PowerPoint)