Customer Success Engineering Manager

Job Summary

A company is looking for a Customer Success Engineering Manager to join their team remotely.

Key Responsibilities:

• Analyze customer data to support product requirements and the Customer Success function
• Guide the customer onboarding process by configuring and validating customer data, establishing scalable best practices
• Lead customer-facing engagements, ensuring alignment between customer needs and product direction while strengthening long-term relationships

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related Engineering field
• 5+ years of progressive experience in a technical role within a product, integration, or consulting team
• Expertise with relational databases and data-driven systems
• Advanced proficiency in SQL (3-5+ years)
• Preference for experience in the healthcare field, specifically with clinical or financial data