Customer Success Executive

Job Summary

A company is looking for a Customer Success Executive to lead post-sales activities and drive customer success.

Key Responsibilities

• Drive post-sales transformation by aligning offerings to customer goals and fostering relationships with C-level executives
• Collaborate with Account Executives to create and execute integrated pre- and post-sales strategies
• Identify potential risks and develop strategies to ensure smooth value realization for customers

Required Qualifications

• BA/BS or equivalent required; Master's degree preferred
• Minimum of 12 years in a management consulting or leadership role focused on technology-enabled business transformations
• Demonstrated success in managing large-scale strategic accounts and leading high-performing teams
• Strong experience in building relationships with C-level business leaders
• Ability to thrive in rapidly changing environments and adapt strategies accordingly