Client Support Associate

Job Summary

A company is looking for an Associate, Client Support.

Key Responsibilities

• Provide general support for the Loan Platforms, including user onboarding and account maintenance
• Analyze client administrative details and tax forms while maintaining entity identifiers
• Capture user feedback and work with a global team to improve products and services

Required Qualifications

• Ability to think analytically and question processes
• Proficiency in Microsoft Office, especially Word and Excel
• Experience with internet-based applications
• Ability to identify and escalate issues effectively
• Strong organizational skills and ability to multitask in a fast-paced environment