Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager for East Coast Markets.

Key Responsibilities

• Manage a sales pipeline of leads and opportunities to achieve quota targets
• Provide ongoing support to hosts, addressing inquiries and troubleshooting challenges
• Analyze host data and offer personalized recommendations to optimize their success on the platform

Required Qualifications

• Sales experience
• Proficiency in Salesforce and Slack
• Ability to track customer health and identify trends using data
• Flexibility to adapt in a fast-paced, dynamic environment
• In-depth understanding of the marketplace platform and its features