Customer Success Manager, Sweden

Job Summary

A company is looking for a Senior Customer Success Manager for Enterprise Accounts in the Nordics.

Key Responsibilities

• Own the customer lifecycle post-contract for a portfolio of Enterprise accounts across Sweden and the Nordics
• Act as a trusted advisor, translating customer business objectives into tangible outcomes with Cloudflare solutions
• Lead strategic business reviews that highlight value, ROI, and future opportunities

Required Qualifications

• Bachelor's degree required
• 7+ years of experience in cloud security, networking, or SaaS in a customer-facing capacity
• Proven ability to engage enterprise-level stakeholders at both executive and technical levels
• Deep understanding of Internet infrastructure, networking, and security principles
• Experience analyzing customer data to generate insights and drive engagement strategies