Customer Success Manager with TS Clearance

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Oversee customer outcomes engagement and understand each customer's needs and challenges
• Ensure customers are technically healthy and utilizing the most recent product version
• Promote customer success stories and ensure maximum value from their investment

Required Qualifications

• 3+ years of experience in customer professional services or related business support
• Experience working within the Federal industry
• TS or SCI clearance required, with location in the Vienna, Virginia area
• Familiarity with digital transformation or project management
• Experience in resolving issues through analysis and working collaboratively