Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to join their remote Customer Support Team.

Key Responsibilities

• Monitor and respond to inbound emails, voicemails, and live chats
• Become a product expert on the platform and conduct 1:1 training sessions
• Assist internal team members with platform-related questions and technical issues

Required Qualifications

• Bachelor's Degree preferred
• Strong analytical skills
• Internal motivation to deliver high-quality work
• Technologically inclined mindset
• Ambitious with a willingness to learn and grow