Director of Presale Operations

Job Summary

A company is looking for a Director, Presale Operations.

Key Responsibilities

• Oversee the strategic direction and management of the Presale business area, ensuring timely and accurate responses to RFP and Proposal requests
• Develop a talent pipeline and manage team performance, including conflict resolution and training programs
• Track and analyze data related to capabilities, capacity, and output to inform senior management and product owners

Required Qualifications

• High School Diploma or GED required; Bachelor's degree preferred
• 8+ years of leadership experience, with a background in quoting/RFP management and Life & Supplemental Health products
• Strong knowledge of process improvement and change management theories
• Proficiency with Salesforce reporting tool and MS Office Suite required; experience with PowerBI preferred
• Experience in Salesforce and Workday preferred