Operations Manager

Job Summary

A company is looking for a Central Operations Manager to drive operational improvements and enhance customer success.

Key Responsibilities

• Drive operational improvement projects end-to-end, identifying root causes and deploying scalable solutions
• Build MVP automations, dashboards, and tooling to enhance onboarding and success processes
• Connect systems and workflows across departments to eliminate silos and bottlenecks

Required Qualifications

• Extensive experience in Strategy & Ops, BizOps, Product Ops, or Automation roles within tech, SaaS, or marketplaces
• Strong analytical skills, particularly with SQL
• Familiarity with modern AI tools, APIs, and low-code/no-code automation platforms
• Ability to map complex processes and design scalable solutions
• Self-starter who drives problems to resolution