Engineer II - Customer Engineering

Job Summary

A company is looking for an Engineer II - Vault - Customer Engineering.

Key Responsibilities

• Own the resolution of critical customer escalations by collaborating with support, product, and engineering teams
• Conduct deep-dive root cause analysis to diagnose complex customer issues
• Contribute directly to the Vault codebase by implementing bug fixes and developing enhancements

Required Qualifications

• Experience in a distributed systems environment
• Hands-on experience with a programming language such as Go and technologies like Kubernetes
• Deep understanding of security, identity, and secrets management concepts
• Experience using and operating Vault in production environments
• Motivated by mentoring and developing others within a team environment