Enhanced Services Specialist

Job Summary

A company is looking for an Enhanced Services Specialist.

Key Responsibilities

• Process dependent eligibility verification requests and support compliance audits
• Assist with carrier billing reconciliation and validate data accuracy
• Respond to Tier 1 inquiries regarding verification, billing, and benefits access

Required Qualifications

• Bachelor's degree in Business, HR, or related field preferred
• 1+ years of experience in benefits administration, billing reconciliation, or customer service
• Familiarity with benefits technology and proficiency in Excel
• Experience with CRM/ticketing systems
• Commitment to ongoing education and professional development