Field Engineer Specialist

Job Summary

A company is looking for a Field Engineer Specialist to organize and schedule field technicians for customer service appointments.

Key Responsibilities:

• Organize and schedule technician assignments based on customer requests and service requirements
• Ensure proper allocation of technicians to maximize efficiency and minimize downtime
• Track and monitor service appointments, adjusting schedules as needed to address delays or emergencies

Qualifications:

• Minimum of three (3) years of experience in a scheduling, dispatch, or customer service role
• Bachelor's degree in a related field or equivalent experience
• Experience with scheduling software or field service management systems is preferred
• Familiarity with Microsoft Office Suite (Excel, Word, Outlook) is required
• Ability to manage multiple tasks and maintain accurate records effectively