Field Support Coordinator

Job Summary

A company is looking for an Assigner.

Key Responsibilities

• Provide support to field technicians and customer care centers with new customer installs and service delivery troubleshooting
• Access, update, and maintain customer facility records and assist with order modifications or cancellations
• Communicate technical issues to management and ensure proper record keeping of service records

Required Qualifications

• Ability to work flexible shifts and adapt to changing work schedules
• Excellent attendance and punctuality
• Technically minded with a strong ability to learn new processes quickly
• Experience with various vendor platforms and equipment types is preferred
• Self-motivated and able to work independently