Oregon Bilingual Patient Support Associate

Job Summary

A company is looking for a Bilingual Patient Support Associate who is passionate about working with seniors and their families, particularly those facing challenges with dementia.

Key Responsibilities

• Proactively reach out to patients who have missed appointments to reschedule and re-engage them
• Maintain accurate chart hygiene and prepare documentation for follow-up appointments
• Collaborate with clinical teams to support ongoing patient care and address care gaps

Required Qualifications

• Passion for working with seniors, their families, and caregivers
• Bilingual in Spanish
• 1+ years of experience in a customer service, administrative, or healthcare support role
• Familiarity with HIPAA or prior experience in a healthcare setting (preferred)
• Comfort navigating basic technology (e.g., phone systems, EMRs, scheduling tools)