Job Summary
A company is looking for a Pharmacy Quality Assurance Specialist responsible for leading daily tasks associated with copay assistance programs.
Key Responsibilities
- Monitor associate calls and provide feedback to program managers
- Review associate case records to ensure program metrics are met
- Prepare call center reports and track service trends
Required Qualifications
- 5+ years of specialty mail order pharmacy experience
- Experience in a patient support or pharmacy-related setting
- Ability to manage time effectively and meet deadlines with minimal supervision
- Registered Pharmacy Technician preferred
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