Fraud Operations Supervisor

Job Summary

A company is looking for a Supervisor, Fraud Operations.

Key Responsibilities

• Lead and develop a team of Fraud Operations analysts to investigate and mitigate fraud
• Oversee daily fraud detection protocols and maintain accountability to quality standards
• Identify inefficiencies and collaborate with various teams to implement improvements

Required Qualifications

• 3+ years of experience in fraud operations, credit risk, or financial services, with at least 1 year in a leadership role
• Hands-on experience in investigating fraud in consumer lending or digital banking
• Knowledge of fraud detection tools and case management systems
• Proficient with data analytics tools such as Looker, Tableau, or SQL
• Experience collaborating with compliance, risk, or legal teams on high-risk scenarios