Fraud Quality Assurance Specialist

Job Summary

A company is looking for a Dispute Quality Assurance Specialist.

Key Responsibilities

• Monitor and assess the quality and compliance of Fraud Dispute Investigations
• Research industry trends related to financial transactions and disputes
• Provide insights and recommendations to improve dispute investigation processes

Required Qualifications

• 2+ years of Dispute Investigations experience in a financial services environment
• Strong understanding of financial services operations and compliance regulations (Reg E, Reg Z)
• Exceptional understanding of Fraud best practices and trends
• Self-motivated with strong analytical skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)