Health Care Customer Service

Job Summary

A company is looking for a Health Care Customer Service Representative to join their remote team.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Provide information and assistance to patients/account holders professionally
• Monitor and enter payment arrangements while adhering to client-specific protocols

Required Qualifications, Training, and Education

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Demonstrated flexibility in scheduling and assignments
• Bilingual candidates are encouraged to apply for additional support