Health Care Customer Service Representative

Job Summary

A company is looking for a Health Care Customer Service Representative to join their remote team.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Respond to patient inquiries in a professional and thorough manner
• Follow client-specific protocols and investigate client inquiries as needed

Required Qualifications

• 1+ years of experience in a Call Center or Customer Service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Strong organizational skills and ability to multitask
• Bilingual candidates are preferred for additional support