Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Receive and respond to incoming customer inquiries regarding orders, product information, billing, and technical support
• Resolve customer issues by actively listening to concerns and utilizing available resources and tools
• Maintain accurate records of customer interactions and collaborate with other departments to address specialized inquiries

Required Qualifications

• High School Diploma
• Minimum internet speed of 100 megabytes for remote work
• Basic customer service and phone handling experience
• Familiarity with basic computer applications and data entry
• Ability to work a set schedule with flexibility for extra hours as needed