Healthcare Call Center Representative

Job Summary

A company is looking for a Healthcare Call Center Representative.

Key Responsibilities

• Provide excellent customer service and patient support
• Verify patient information and assist with prescription benefit inquiries
• Gather and review patient billing and medical information while adhering to federal guidelines

Required Qualifications

• Minimum of 1 year of recent call center experience
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
• High school diploma or equivalent
• Private, quiet workspace and high-speed wired internet connection required
• Basic technical troubleshooting skills for remote work issues