Healthcare Outreach Specialist

Job Summary

A company is looking for a Healthcare Outreach Specialist.

Key Responsibilities

• Facilitate care coordination efforts and manage scheduling for multiple service lines
• Provide member education and support customer care initiatives
• Ensure compliance with HIPAA guidelines and document all member interactions

Required Qualifications

• High school diploma or GED required; some college or medical certification preferred
• Previous call center and/or customer service experience preferred
• Knowledge of medical terminology and member care preferred
• Bilingual (Spanish-speaking) is preferred
• Strong technical skills with Microsoft products, especially Excel