Job Summary
A company is looking for an IFS 7 Application Support Specialist.
Key Responsibilities:
- Provide user support by acting as a point of contact for inquiries, guidance, and training on the IFS system
- Manage user onboarding and offboarding processes
- Monitor application availability, manage incidents and service requests, and support system maintenance tasks
Required Qualifications:
- 7+ years of hands-on experience with IFS ERP - IFS 7 or later versions
- Proven ability to troubleshoot and resolve technical and functional issues related to the IFS system
- Understanding of ITIL processes related to Incident Management and Service Request Management
- Knowledge of database systems (e.g., Oracle, SQL Server) and concepts
- Business expertise in manufacturing processes supported by the IFS system
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