Senior IT Manager

Job Summary

A company is looking for a Senior IT Manager to lead and enhance IT services across global operations.

Key Responsibilities

• Oversee IT Service Management and ensure high-quality service delivery for a global remote workforce
• Lead a global team of IT system administrators and help desk professionals, promoting collaboration and efficiency
• Administer applications and assets, manage IT projects, and enhance security and compliance across IT systems

Required Qualifications

• 3+ years in IT management with experience overseeing teams and IT operations
• 5+ years in IT administration, focusing on server, network, and SaaS services management
• 2+ years managing IT needs for a global remote workforce
• Enterprise-level experience with Mac and Windows workstations
• Experience with cloud infrastructure services and critical IT management software