Illinois Licensed Insurance Agent

Job Summary

A company is looking for an Insurance Agent- Service Agent to assist customers with inquiries and issues related to products and services.

Key Responsibilities

• Respond to customer inquiries and manage complaints in accordance with service level agreements
• Analyze and resolve problems for member accounts while providing assistance to team members
• Maintain product knowledge and ensure compliance with relevant regulations and policies

Required Qualifications

• Must have or obtain a Property & Casualty License within 45 days of hire
• Minimum of 2 years of relevant experience in customer service or a similar field
• No formal education requirement