Bilingual Customer Support Coordinator

Job Summary

A company is looking for a Bilingual Coordinator, Customer Support.

Key Responsibilities

• Manage general customer inquiries across multiple markets
• Deliver exceptional service through inbound and outbound communications
• Support the development and execution of sales and service campaigns through Salesforce

Required Qualifications

• Bilingual in French and English (reading, writing, speaking)
• Post-secondary degree or diploma in business, sports management, or a related field preferred
• 1-2 years' experience in developing sales and service relationships
• Experience with Salesforce, Ticketmaster/Archtics, or Paciolan is an asset
• Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)