Inbound Retention Specialist

Job Summary

A company is looking for an Inbound Retention Specialist in Sales for a remote position in the Eastern Region of the US.

Key Responsibilities

• Provide exceptional customer support to strengthen revenue retention
• Consult and educate current advertisers while managing an inbound phone queue
• Demonstrate the value of advertising solutions through performance metrics

Required Qualifications

• Bachelor's Degree or 3+ years of relevant client-facing experience
• Technical proficiency with computers and information systems
• Experience in account management, sales, advertising, or small business is preferred
• A strong understanding of local businesses and their economic impact
• Excellent time management and organizational skills