IT Support Specialist

Job Summary

A company is looking for a Tiered Support professional.

Key Responsibilities

• Maintain IT systems and provide end-user support
• Administer Office365 and troubleshoot email accounts
• Serve as a liaison between the help desk and infrastructure support teams

Required Qualifications

• 2-3 years of technical experience in desktop support technologies, Active Directory, and Windows/Mac Operating Systems
• Ability to obtain a Position of Trust Clearance
• Experience with ServiceNow for ticket management
• Knowledge of Control-M administration and configuration
• Ability to work independently with minimal supervision